Customer Engagement Best Practices: The Five Things That Successful Companies Do… p.5
OCTOBER 12, 2008
The focus of our products and services is on helping companies to improve their customer and employee feedback initiatives. They focus on the benefits of engagement to the company As we have worked with our customers, we have identified five things that make them successful. Below is a recap of the first four best practices: They collect more feedback. They are willing to quantify engagement.