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The Complaining Cow Consumer Show East London Radio

Helen Dewdney

Sara Williams from Debt Camel talks about where to go for help, tips on managing debt and what affects your credit score. Having spent years on benefits he started his own business in 2006. First show talking tips on complaining effectively. He’s from Hackney and now lives in Wanstead with his wife and two sons.

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7 things you should know about Customer Intelligence Summit keynote speaker Jeanne Bliss

Alida

Her presentation at the Summit, The Five Decisions of Beloved and Prosperous Companies , will reveal actionable tips on how companies can transcend normal business practices to be customer-centric, how culture acts as a growth engine and how brands can thrive in both good and bad times.

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Vote with your feet does boycotting work?

Helen Dewdney

Supporters of the campaign established the Tap Water Awards which were given to Edinburgh Festival Fringe performers between 2001 and 2006, in a campaign of opposition to the high profile Perrier Awards (Perrier is owned by Nestle). In 2006 Perrier withdrew from sponsoring the awards. See Top 20 Tips for complaining effectively.

Sports 75
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Who Tweeted It First: Customer Success Edition

Amity

— Adrian McEwen (@amcewen) November 22, 2006. — Tom Coates (@tomcoates) December 6, 2006. "Customer Health Score" makes a lot of sense - 5 Tips for Creating and Maintaining Customer Loyalty [link] via @mashable. Thinking a lot. Probably too much. Client Success. Client Success] Time to roll up my sleeves.

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How to Identify Weaknesses in Your Customer Journey Map

GetFeedback

Southwest Airlines CEO Gary Kelly explained in a 2006 blog post : Open seating has allowed us to build a highly efficient operation by keeping the time our aircraft are sitting at our gate to a minimum. Got helpful tips on how to install and use the pump via vendor videos. Because the core value proposition is affordable travel. .

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Virgin on the ridiculous – UKTV dropped. Your RIGHTS!

Helen Dewdney

Meanwhile: We’ve worked with @VirginMedia since its launch in 2006, supplying @Davechannel , @Goldchannel , @Wchannel , and more. See Top 20 tips for complaining effectively. You should not be out of pocket and so any refund should be backdated to the date of the change so long as you notify Virgin Media within a reasonable time.

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Announcing my first book: The Hidden Power of Your Customers

Customers Rock!

This book has actually been a long time in the making – not so much from the perspective of how long it took to write it (see The Story below) but from the perspective that I have had this book in mind since before I began this blog in December of 2006. In fact, one of the reasons I started Customers Rock! It has to ROCK.