Forrester's Customer Insights
FEBRUARY 18, 2020
At the time I was working for the Queensland Department of Transports and Main Roads reporting directly to the Chief Information Officer, leading a team of exceptional individuals in the Innovation & Planning Unit of the Information Services Branch. In late 2004 my team had completed […].
Helen Dewdney
APRIL 13, 2020
You are legally entitled to a full refund under Regulation (EC) No 261/2004 and under IATA regulations for companies which are IATA members. The International Air Transport Association (IATA) says that the sector is looking at a loss of $252bn (£202bn) should the lockdown last three months. Do I have to accept it?
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Helen Dewdney
APRIL 13, 2020
You are legally entitled to a full refund under Regulation (EC) No 261/2004 and under IATA regulations for companies which are IATA members. The International Air Transport Association (IATA) says that the sector is looking at a loss of $252bn (£202bn) should the lockdown last three months. Do I have to accept it?
CSM Magazine
DECEMBER 15, 2015
The acquisition extends CGS’s capabilities in Chile to new industries, including telecommunications, retail and transportation, while meeting the growing demand for Spanish-speaking services for the global market. ” Established in 2004, Mas Cerca has offices located in Santiago as well as in the southern region, in Valdivia.
Helen Dewdney
JULY 19, 2018
The International Air Transport Association (IATA) has recently revealed that delays so far this year have already more than doubled, compared to 2017. You are due to compensation under Regulation (EC) 261/2004. For many people this will mean taking a flight abroad to a favourite destination. Be ready with quoting your legal rights.
Helen Dewdney
FEBRUARY 21, 2016
The machines affected were manufactured between manufactured between April 2004 and September 2015. 750 fires involving Hotpoint, Indesit and Creda tumble dryers have been reported since 2004, including three injuries. Dryers affected could pose a fire risk if fluff should come into contact with the heating element.
Helen Dewdney
JULY 22, 2022
The Denied Boarding Regulation (261/2004 EC) applies to passengers departing from an airport within the EU, whatever the airline is. With no sign of the problems in UK aviation easing, many of us will be worrying about whether our holidays will still be going ahead. So, I am going to answer all your questions below.
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