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How to Create a Successful Customer Loyalty Program

Michelli Experience

Having worked with Starbucks since 2004, as I began my journey to my first of two books about them ( The Starbucks Experience and later Leading the Starbucks Way ), friends and colleagues are quick to contact me whenever Starbucks makes the news. That goes for both good and bad news! 5) Make it Fun – This is about rewards and playfulness.

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This is Digital, Episode 25: The Chief Digital Officer's Role in Disruption and Culture

West Monroe

We think of ourselves as the OG digital disruptor because we started premium cosmetics for $1 back in 2004, when e-commerce wasn’t nearly as popular as it is today. Another thing we focus on is offering good loyalty programs.

Culture 52
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Beyond the Hotel: Earning Guest Loyalty with Hospitality Tech

Currency Alliance

The Resolution Foundation, a UK-based research organization, recently published data showing that 11% of the market for “hotels and similar accommodation” was owned by the top 5 brands in the sector in 2016; a drop of three percentage points from 2004[i]. Restive guests: understanding hospitality loyalty. the luxury traveler.

Hotels 40
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Customer loyalty: how to seduce customers

LiveChat

Seduce your customers with an awesome loyalty program or by representing the same values that your audience believe in. Customer loyalty hack #1: reward your customers. There is no better way of showing that you care about your customers than by introducing a great loyalty program. loyalty programs of all times.

Loyalty 28
article thumbnail

Customer loyalty: how to seduce customers

LiveChat

Seduce your customers with an awesome loyalty program or by representing the same values that your audience believe in. Customer loyalty hack #1: reward your customers. There is no better way of showing that you care about your customers than by introducing a great loyalty program. loyalty programs of all times.

Loyalty 28