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Xpedition and Voyado Partner to Help Boost Loyalty and Retention for Fashion Brands

CSM Magazine

The collaboration will deliver faster time to benefit in an era of unprecedented change in fashion retail. . The collaboration builds on Xpedition’s broad portfolio of solutions that are designed for users across fashion who are working in one of the most dynamic and challenging retail environments seen in modern times.

Fashion 72
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4 Lessons From Amazon’s Bungled TV + Shopping Integration

Kerry Bodine

I have an admission: Project Runway — the reality show in which aspiring fashion designers compete for big prizes that will help them launch their lines — has been one of my guilty pleasures since its debut in 2004. There’s not much that Amazon can do about the coronavirus or the resulting strain on its supply chain.

Fashion 177
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A Perspective and a Prospective on CX

Horizon CX

What keeps me motivated and excited about the CX discipline: I’ve had a varied career that began long ago in the sciences and in learning and development mid-career and I finally ended up accepting a CX role in 2004 essentially through either a stroke of luck or genius or both. But, from that moment onward, I have never looked back.

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Why Should You Care About Customer Experience?

Feedbackly

Looking at Google’s search trends since 2004, we can see a steady increase in search popularity with a slight exponential curve – indicating that the interest will continue to grow more every year. For good reason too. 64% of people think that customer experience is more important than price in their choice of a brand.

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Brand Move Roundup – October 2, 2020

C Space

As the US presidential election enters its final month, fashion brands are encouraging customers to perform their civic duty and vote. Beyond menstruation, it shows women suffering miscarriages, navigating menopause and dealing with the pain of endometriosis. Often, it’s all three.

Brands 40
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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She has served clients as an independent consulting partner since 2004. She writes (mostly) about fashion, culture, retail, and technology for publications including Vox, Glamour, CNN, Racked, Refinery29, Fashionista, i-D, Vice News, Curbed, and TheAtlantic.com. Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.

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Top 50 Customer Service Leaders – Best Customer Experience Influencers

Storyminers

She has served clients as an independent consulting partner since 2004. She writes (mostly) about fashion, culture, retail, and technology for publications including Vox, Glamour, CNN, Racked, Refinery29, Fashionista, i-D, Vice News, Curbed, and TheAtlantic.com. Denise went on to head Sony Electronic Inc.’s Dennis Wakabayashi.