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The Power of Classroom Learning

Horizon CX

When I first began my CX journey back in 2004, I was in that state of needing to learn a brand-new discipline where the learning options were few and far between—books, webinars, meetings, vendor conferences, and some short 1-day vendor presentations on the topic. There’s also the issue of self-discipline when it comes to online learning.

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CX Predictions and Tips for 2017

Clicktools

Your customers born between 1982 and 2004 is now about 25% of the total population. Consider doing an employee journey mapping exercise, the same way you would for customers. Practice these tips and you’ll be ahead of the game, right out of the gate. Mind the millennials. Keep your eye on this demographic.

Tips 58
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Travel in the time of Coronavirus – Your rights explained

Helen Dewdney

You are legally entitled to a full refund under Regulation (EC) No 261/2004 and under IATA regulations for companies which are IATA members. Do NOT make non-essential journeys to anywhere and when out for your one piece of exercise or shopping for essentials keep at least 2m distance. Do I have to accept it? STAY AT HOME.

Travel 108
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Nintendo: The tech company with CX at its gaming core

CX Ahead

The Nintendo DS launched in 2004 as a device with two complementary screens, one of which is a touchscreen (three years before the iPhone). I went from dreading exercising to not minding it and, surprisingly, wanting to stay longer than planned (to finish that one level of that great game).

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Being Prepared in a Time of Crisis with Dr. Merilee Larsen

Kustomer

On top of that, daily physical exercise is recommended not only for physical health, but especially for mental health. Combined with good nutrition, exercise can help calm a lot of the symptoms of anxiety and depression. Yes, mental — always, exercise is great for mental health. Now you did a little exercise.

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Travel in the time of Coronavirus – Your rights explained

Helen Dewdney

You are legally entitled to a full refund under Regulation (EC) No 261/2004 and under IATA regulations for companies which are IATA members. Do NOT make non-essential journeys to anywhere and when out for your one piece of exercise or shopping for essentials keep at least 2m distance. Do I have to accept it? STAY AT HOME.

Travel 108
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Service Untitled» Blog Archive » Working on customer service skills

Service Untitled

No customer service for loan modifications In 2004, Missy and Keith paid $450,000 for their home, Working on customer retention The biggest challenge in business is giving customers what they. Possibly Related Posts: Wachovia delivers positive customer service Every bank gets their fair share of criticism. When Wachovia.