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Demonstrating socioeconomic impact – a historical perspective of ancient wisdom and modern challenges

Clarivate

In 2004, when I chaired the EC Monitoring Committee for the Evaluation of FP6, we were provided with a spread of data on assessments prior to funding, data monitoring on progress, and traditional evaluations as projects approached outcomes. Register for our upcoming webinar series on research impact.

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10 Customer Service Podcasts to Add to Your Rotation

Kustomer

Since formally hitting the scene in 2004, the podcast space has become an exciting resource and touchstone for business information and trends. Then in 2004, BBC and The Guardian journalist Ben Hammersley merged the words ‘iPod’ with ‘broadcast’ officially coining the term ‘podcast.’ The Power of the Podcast.

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Survey Unveils NFL Bettors’ Preferences to Help Sports Betting Operators Drive Deeper Player Engagement and Implement Responsible Gambling Strategies?? 

Optimove

According to the Bleacher Report , “each of the 18 teams that won the Super Bowl between 2004 and 2021 failed to win the following season.”  Download the Report to Learn More ! Bonus game day stats: Real results from real NFL bets. The Super Bowl betting spike! Only ~30% of February’s new depositors stayed active in March.

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Part 2: How Customer Support Drives and Grows Recurring Revenues

Team Support

For more, download the complete ServiceXRG whitepaper. To learn about how TeamSupport aims to ensure your support team’s success with our solution, download the complete guide to The Journey from Discovery to Onboarding and Beyond.

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Part 1: B2B Customer Support Transformation Imperatives

Team Support

ServiceXRG and TeamSupport have joined forces to create a comprehensive study of the Support industry that is now available for download. Download the full report, Customer Support Transformation: The Guide to Essential Practices and Metrics.

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Part 2: The Strategic Role of B2B Customer Support

Team Support

Download the complete researched-based whitepaper, The Strategic Role of Business-to-Business Customer Support. Founded in 2004, the organization works with the world’s leading technology companies to transform and optimize service outcomes. We’ll conclude this series in Part 3 with customer support versus customer success.

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Part 3: The Strategic Role of B2B Customer Support

Team Support

To learn more about becoming a world-class B2B customer support organization, download the complete researched-based whitepaper, The Strategic Role of Business-to-Business Customer Support. Founded in 2004, the organization works with the world’s leading technology companies to transform and optimize service outcomes.

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