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Rewards Programs Customer Experience Design Loyalty Programs Employee Engagement Customer Engagement Social Media Leadership Loyalty Connections Brands More Related Topics >
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How to Create a Successful Customer Loyalty Program

Michelli Experience

MARCH 2, 2016

Having worked with Starbucks since 2004, as I began my journey to my first of two books about them ( The Starbucks Experience and later Leading the Starbucks Way ), friends and colleagues are quick to contact me whenever Starbucks makes the news. That goes for both good and bad news!

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