Optimove

AUGUST 4, 2021

When a group of customers is segmented and targeted by many small campaigns, the accumulated uplift is much higher in comparison to the results of a “spray and pray” campaign. In smaller groups, each customer will generate more uplift on average than if he or she were approached as a part of a larger group.

Groups 87

Groups CRM Ecommerce Comparison 87

Helen Dewdney

AUGUST 5, 2019

The Financial Services Regulations 2004. Do Morethan just comparison websites for insurance quotes! So much can and does go wrong with a financial institution! This post will signpost you to various posts on the blog which will help with most bank/credit card and insurance problems. You should receive the payment within 30 days.

Financial 57

Financial Case Study Insurance Banking 57

Bob Hayes

MARCH 28, 2015

In comparison, 55% of students from Shanghai reached that level of proficiency. ” While the number of searches for “big data” and “analytics” has increased, the number of searches of “statistics” has decreased steadily since 2004. .” In Singapore, 40% did. Summary and Major Trends.

Analytics 40

Analytics Analysis Customer Experience Professionals Data 40

LiveChat

JANUARY 20, 2017

For comparison, the Internet went global in the early 90s and before the 20th century ended, high-tech companies like Microsoft and Oracle became major players within the industry, providing contact centers with everything from CRM software to cloud-based solutions. Same thing happened with social media channels.

Self Service 28

Self Service Trends Customer Service Customer Experience 28

NetBase

OCTOBER 9, 2019

NetBase was founded in 2004 and has always been a leader in the space. Preventing Bad Data Decisions by Indexing Conversations for Comparisons. The index value ranges from 0 to 50+ and it expresses the ratio of a category’s share of posts (or authors) in the target topic to its share of posts (or authors) in the comparison topic.

Data 40

Data Comparison Analytics Trends 40

CX University

JANUARY 30, 2018

In the last decade, mastery in customer satisfaction has delivered a CAGR of 15%. How to Get in Touch — and Stay in Touch — with Customers. While a single initiative to understand customer journeys is laudable, this practice needs to be sustained over the long-term, or success will be temporary.

Customer Experience 61

Customer Experience Effort Score Customer Satisfaction Banking 61

ReviewTrackers

FEBRUARY 14, 2019

“Though Yelp’s health reviews date back to 2004, more than half of them were written in the past two years. The site offers highly comprehensive comparisons of healthcare providers based on data from federal and state government agencies and multiple third-party sources. UCompareHealthCare.

Feedback 62

Feedback Healthcare Social Media Hospitality 62