2004, Brands and Rewards Programs - Customer Experience Update

How to Create a Successful Customer Loyalty Program

Michelli Experience

MARCH 2, 2016

Having worked with Starbucks since 2004, as I began my journey to my first of two books about them ( The Starbucks Experience and later Leading the Starbucks Way ), friends and colleagues are quick to contact me whenever Starbucks makes the news. 5) Make it Fun – This is about rewards and playfulness.

Loyalty Programs

Loyalty Programs Loyalty Rewards Programs How To

The Rise of Millenials and the Need for an Omnichannel Call Center

Magellan Solutions

FEBRUARY 28, 2017

Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. Use technology to your advantage – Millennials are into mobile, but they want more than an app from their favorite brands.

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Call Center Omni-Channel Social Media Rewards Programs

Customer Experience Update

How to Create a Successful Customer Loyalty Program

The Rise of Millenials and the Need for an Omnichannel Call Center

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