BA powercut debacle: Airline keeps passengers in the dark about their rights
Helen Dewdney
MAY 28, 2017
The British Airways IT debacle, has caused more than a third of British Airways flights from Heathrow to be cancelled due to the airline being hit by a computer system power failure on Saturday. The BA CEO said in the online video that it would refund those who decided not to travel or chose to use another airline.
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