CX Predictions and Tips for 2017
Clicktools
JANUARY 6, 2017
We’ve reached the end of the first week of 2017, which means it’s time to look into my magic ball and see the future. Here are five topics likely to headline 2017. Your customers born between 1982 and 2004 is now about 25% of the total population. 2017 will truly be a mobile-first year. Mind the millennials.
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