GlowTouch

OCTOBER 21, 2020

GlowTouch Enhances Senior Leadership with New Addition and Executive Promotion. October 21, 2020) – GlowTouch Technologies , an emerging leader in global contact center and technology outsourcing solutions, is pleased to announce recent changes to its key leadership positions. LOUISVILLE, Ky.

Leadership 52

Leadership Contact Center Technology Resources 52

GlowTouch

AUGUST 23, 2022

GlowTouch is an Aspirant in the consulting giant’s annual compilation of outsourcing excellence and follows another year of ushering in new clients and opening additional contact center locations. We provide personalized, omnichannel contact center, business processing, and technology outsourcing solutions to clients around the world.

Customer Experience Management 52

Customer Experience Management Management Customer Experience Contact Center 52

GlowTouch

FEBRUARY 2, 2022

From its inception, GlowTouch has grown into a global enterprise with seven contact center locations and thousands of agents who support clients in varying industries worldwide while cultivating its brand as The Uncommon BPO TM. “It GlowTouch was launched as a software development company, and that continues today.

Contact Center 52

Contact Center Hospitality Customer Retention Omni-Channel 52

GlowTouch

JULY 27, 2021

We have added new leadership, new clients, expanded our global footprint, helped existing clientele with increased demand for customer care, and adapted to an unexpected global issue while maintaining our core values. Founded in 2002, its 2,300+ employees deliver operational excellence with high-touch engagement.

Contact Center 59

Contact Center Groups Customer Experience Management Innovation 59

GlowTouch

SEPTEMBER 6, 2019

GlowTouch executives will participate in face-to-face matchmaking and networking sessions with WBENC’s West Regional corporate members to learn about their business needs and opportunities for contact center outsourcing. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Conference 40

Conference Contact Center First Call Resolution Return on Investment 40

GlowTouch

JUNE 11, 2019

GlowTouch at Largest Industry Trade Show: Customer Contact Week (CCW) Las Vegas. CCW is the world’s largest customer contact event, and GlowTouch will be at Booth #1311, as CCW marks its 20-year anniversary. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Industry 40

Industry Contact Center Return on Investment Omni-Channel 40

GlowTouch

MARCH 7, 2022

A panel of judges reviewed the 90 women candidates based their ability to demonstrate the following: community and civic engagement; business management; mentoring; inspirational leadership; volunteerism; entrepreneurship; innovation; and executive leadership. We’re also thankful for her great passion for serving others.

Contact Center 10

Contact Center Leadership Omni-Channel Innovation 10