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Top 7 Misconceptions About Healthcare Outsourcing

GlowTouch

MAY 24, 2021

According to research by Deloitte’s 2016 survey, only 23 percent of the respondents confessed that their concern for the company’s privacy and security risks affects their outsourcing decisions. GlowTouch provides outstanding contact center and technology outsourcing solutions to clients around the world.

Healthcare 52
Healthcare Call Center Return on Investment Trends 52
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3 Keys to Modernizing Customer Engagement

Kustomer

OCTOBER 28, 2022

According to a 2016 study by Forrester, superior modern customer service drives superior revenue growth in industries where customers can easily switch to competitors that deliver a differentiated customer experience. How Can You Provide Differentiated Customer Service? This creates three main problems: 1.

Customer Engagement 105
Customer Engagement Engagement Omni-Channel Customer Centricity 105
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