Comm100
JULY 12, 2018
Of course, there’s also the equally frightening vision of Hal from 2001: A Space Odyssey. The post 5 Top Customer Service Articles for the Month of June 2018 appeared first on Comm100. Regardless of how you slice it, AI has got a reputation. Fortunately, we are not yet in a dystopian future, and there is still hope for the human race!
Clarivate
MAY 30, 2023
As of 2018, intangible assets accounted for 84% of market capitalization for S&P 500 companies , compared to just 12% four decades ago. Since adopting IAS 38 Intangible Assets in 2001, the International Accounting Standards Board has made several revisions to reflect the growing importance of these assets.
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PeopleMetrics
MAY 24, 2018
After months of brainstorms , meetings, late nights and deadlines, I am thrilled to announce that my first book, Listen or Die: 40 Lessons That Turn Customer Feedback Into Gold , will be available for purchase on Amazon starting Tuesday June 19th, 2018. I can't wait to share this book with you!
PeopleMetrics
FEBRUARY 2, 2018
Look out for more CX Secrets videos soon, and the book release in early 2018! Sean McDade founded PeopleMetrics in 2001 and he is the architect of the company’s customer experience management (CEM) software platform. When the book is out, we'll also be doing a video about each one of the 40 lessons.
PeopleMetrics
FEBRUARY 12, 2018
Look out for more CX Secrets videos soon, and the book release in early 2018! Sean McDade founded PeopleMetrics in 2001 and he is the architect of the company’s customer experience management (CEM) software platform. The 40 Lessons That Turn Customer Feedback into Gold. Visit our YouTube channel to see all of the videos in the series.
Helen Dewdney
NOVEMBER 6, 2020
This article first appeared in Moneywise November 2018. Supporters of the campaign established the Tap Water Awards which were given to Edinburgh Festival Fringe performers between 2001 and 2006, in a campaign of opposition to the high profile Perrier Awards (Perrier is owned by Nestle). To boycott or not to boycott?
Magellan Solutions
FEBRUARY 2, 2022
2001 : The Contact Center Association of the Philippines (CCAP) was established during Mar Roxas’ term as the DTI Secretary. 2018 : CCAP data showed that the number of BPO jobs grew by 5.1% 2000 : The BPO industry contributed 0.075% to the country’s GDP. 2005 : The Philippine BPO industry contributed 2.4% billion in revenue.
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