Listening to Customers Tells You Everything You Need to Know… - Transforming the Customer Experience
Kristina Evey
DECEMBER 5, 2017
LISTEN to your Customers. We all know how to do it… but few know how to do it well … and it could be driving your customers away if you don’t do it well. Listen well and you’ll increase sales and customer loyalty. LISTEN to the customer. And they should. Listen when they call to complain.
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