Sat.Mar 04, 2023 - Fri.Mar 10, 2023

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How a Tax Season Answering Service Supports CPAs and Customers

Call Experts

As clients flood your offices with questions, concerns, and tax returns, it can be challenging for CPAs to balance everything. With these statistics in mind, it is clear that investing in customer service can have a positive impact on a CPA’s business. Contact us now!

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Portfolio optimization through multidimensional action optimization using Amazon SageMaker RL

AWS Machine Learning

The optimal policy will maximize the cumulative returns obtained by the agent. During each investment period, the agent has to choose the quantity of each asset type that they buy or sell. Each episode consists of 20 investment periods. Each episode consists of 20 investment periods. else [1.0]*5 else [1.0]*5

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What Is A Service Level Agreement and How Does It Benefit Your Business?

Magellan Solutions

By establishing measurable and clear guidelines, you and your service provider can work more effectively to manage expectations and workloads better. 4 High Return On Investment Your business can reap greater profits when your customers are happy. SLOs help avoids disputes and prosper good business relationships. #2

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Virtual Assistance: A Guide to Industries in Need

Magellan Solutions

Perform Functions of A Receptionist Virtual assistants perform the tasks of an office receptionist that schedule appointments, do follow-ups, manage customer records, process insurance, and communicate with patients. In today’s digital world, businesses are constantly trying to stay ahead of the competition.

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Customer Experience Management: Optimizing Your Strategy for Financial Success

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

To gain buy-in from the C-Suite and key stakeholders, it’s crucial to illustrate how Experience Management translates into clear, measurable business results. Transforming customer engagement, Voice of Customer (VoC) insights, and Journey Maps into tangible financial outcomes poses a significant challenge for most organizations.

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Free social media audit template for 2023

BirdEye

Well, it’s because an audit of social media is an essential tool for any business looking to improve its social media presence and maximize its return on investment from social media marketing efforts. However, simply having a presence on social media just isn’t enough. Do your profile pictures, and cover images reflect your brand?

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AP Automation, Need of the Hour

Circular Edge

Workflow management software: Workflow management software streamlines the AP process by automating approvals and routing invoices to the appropriate individuals for review. Implementing AP automation can deliver a strong return on investment (ROI) for organizations.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.