Sat.Apr 13, 2019 - Fri.Apr 19, 2019

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6 Terms to Know Before You Start Product Planning

Gainsight

Planning your product roadmap? It encompasses all of the steps and tasks that product managers take to make sure that a product is successful once it’s on the market. What is a Product Management Roadmap? A product roadmap will help you define what makes your product “successful.”. What is an Agile Product Roadmap?

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How top YC companies use insights from data analysis to drive their product roadmap

Thematic

Using Insights From Quantitative And Qualitative Data To Drive Product Roadmaps. Arianna: At DoorDash, I was the Director of Insights where I led User Experience Research and Market Research. Alyona: So what was your approach for taking insights from all these sources and using them to drive the product roadmap? Alyona: Awesome.

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How top YC companies use customer insights to drive product roadmap

Thematic

How to Use Insights To Drive Product Roadmap. Arianna: At DoorDash, I was the Director of Insights where I led User Experience Research and Market Research. Alyona: So what was your approach for taking insights from all these sources and using them to drive the product roadmap? Take A Market Research Class.

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Astea International Introduces Alliance Enterprise™ Spring 2019 Version Release

Alliance by IFS

Large, complex service organizations need comprehensive capabilities that can address their multidimensional needs,” said Emily Hackman, Director of Global Marketing, Astea International. Director of Global Marketing. Enhanced Integration Capabilities. www.astea.com. Service Smart. Enterprise Proven. © 2019 Astea International Inc.

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How Product Teams Can Leverage Community

Speaker: Scott Baldwin of ProductBoard

Through in-depth user insights, a clear product strategy, and an inspiring roadmap. Building products is a team sport and involves everyone working together to get the right products to market faster. Product managers and community managers share a common goal: to deliver value to their users. How can they work together to do that?

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How I Use Gainsight PX as a SaaS CEO

Gainsight

Organizations had to restructure to support higher velocity and more streamlined sales and marketing models. Modern CEOs at any moment can get a pulse on how Sales and Marketing are performing versus waiting for the end of the quarter. I meet with one to two feature teams a week to review their recent progress and the roadmap.

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CEO’s Guide to Growth through Customer-Centered Management

ClearAction

Assigning it to CRM, user experience and voice-of-the-customer program managers and customer service and marketing ignores the reality of organization power structures. Therefore, a two-year or three-year roadmap is the only truly sustainable way to make transformational changes.”.

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6 Killer Applications for Artificial Intelligence in the Customer Engagement Contact Center

If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.