3 Reasons Why You Should be Tracking Customer Experience as Part of Your eCommerce Strategy
Kayako
DECEMBER 20, 2018
And if you do want to get ahead, you might want to consider tracking customer experience (CX) as part of your bigger KPI strategy. Whether you’re selling products, services, digital downloads, or something else entirely, your customer experience can bring your business more sales and even more customers (along with many other benefits).
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