Tue.Nov 29, 2022

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10 Ways to Create Empathy-Centric Customer Service

CSM Magazine

When most people think about customer service, the first thing that comes to mind is solving problems. Showing empathy for others is a key customer service skill that is often overlooked. Here are ten ways you can create empathy-centric customer service. They will need the tools to be successful.

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Nov 29 – Customer Success Jobs

SmartKarrot

Role: Senior Director, Customer Success Location: Remote, United States Organization: OneSpan As a Senior Director – Customer Success, you will build, lead and scale a growing customer success management team while ensuring an excellent customer experience and that outcomes meet the customer goals.