Sat.Oct 17, 2020

Remove loyalty-connections
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Small Things That Have a Dramatic Impact on Your Customer’s Experience

Beyond Philosophy

Customer Loyalty requires memory; after all, you can’t return to an experience if you don’t remember it (at least not on purpose). Here are a few more things you should know about Priming: Priming affects what customers remember at the moment.

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Moving Customer Service to Customer Experience and How It Benefits Your Business

Speaker: Kristina Evey, Customer Experience Strategist, The Customer Experience Podcast for Business Leaders

The psychology behind consumer behavior and experiences will be addressed as a foundation leading to the methods to build connection with customers to drive loyalty. This webinar will do a deep dive into the mindset, processes and methods of building a successful Customer Experience.

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Who’s Your Customer? How Understanding Your Customer Improves Brand Experience and Loyalty

Speaker: Hope Neiman, Chief Marketing Officer of Tillster

However, another under-the-radar resource can be utilized to create a similar degree of connection and drive the same kind of customer loyalty: Digital ordering platforms. More than ever, restaurants are taking advantage of modern platforms available for consumer engagement - most notably, social media.