Beyond Philosophy

NOVEMBER 29, 2019

When I thought about how I recognized it, I found that organizations that did not commit to customers had some shared company culture cues that indicated where their focus was. I developed for the book my Native to Natural model, which measures how customer-centric a company culture is.

Company 142

Company Customer Centricity Exercises Consulting 142

NetBase

NOVEMBER 29, 2019

Cultural insensitivity does not endear one to potential consumers: And what about Cyber Monday? Well, there’s lots of love there, with a smidge of frustration around materialism tossed in there for good measure! Let’s check it out: Cyber Monday Steals.

Comparison 52

Comparison Retail Sales Advertising 52

NetBase

NOVEMBER 29, 2019

Cultural insensitivity does not endear one to potential consumers: And what about Cyber Monday? Well, there’s lots of love there, with a smidge of frustration around materialism tossed in there for good measure! Let’s check it out: Cyber Monday Steals.

Comparison 52

Comparison Retail Sales Advertising 52

Speaker: Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

Key ingredients which are nearly impossible to measure, yet everyone knows when they’re missing. Inventive & interactive approaches for leaders to tie in an employee’s genuine passions and goals into quality work which propels a thriving contact center culture. Employee engagement requires great leadership.

Contact Center