Survicate

MAY 16, 2019

Customers tend to return when the service or a product they purchased was satisfactory. There is now a higher than ever level of awareness of this subject, and people noticed that investment in this area is eventually a low-cost opportunity to generate high income. Why to even bother? There are various reasons for that.

Customer Satisfaction 79

Customer Satisfaction Metrics Effort Score Net Promoter Score 79

NetBase

MAY 16, 2019

Interestingly, searching on “shoes” and “#shoes” returns a lot of sneaker brands in the mix, like Nike , Adidas , Converse , and New Balance. Designer, entrepreneur, and mom Tylynn Ngyuyen manages that well for Emme Parsons shoes with a post reminiscing about previous adventures in Bermuda – something anyone could aspire to.

Analytics 54

Analytics Brands Fashion Ecommerce 54

Grade.us

MAY 16, 2019

All the evening drinks in the world won't help you if you aren't truly invested in seeing your clients succeed. It could be great if your management style demands having all your employees in one place, or if you serve clients in a single geographic region. Retaining an agency should be an investment for your clients.

Marketing 29

Marketing Social Media Return on Investment ROI 29

Speaker: Diane Magers, Founder and Chief Experience Officer at Experience Catalysts

To gain buy-in from the C-Suite and key stakeholders, it’s crucial to illustrate how Experience Management translates into clear, measurable business results. Transforming customer engagement, Voice of Customer (VoC) insights, and Journey Maps into tangible financial outcomes poses a significant challenge for most organizations.

Customer Experience

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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

Contact Center