brand-values-touchpoint 
Avaya
MARCH 17, 2019
Positive experiences improve sales revenue, customer loyalty, and brand value. Negative experiences can lower sales, customer acquisition, and loyalty—and they can damage your brand. Companies must keep ahead of customer service expectations to grow their businesses and brands. So, where do you start?
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Retail customers value price above everything, but the importance of other factors varies for different brands. Access the full report today.
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