Oracle

SEPTEMBER 19, 2018

Your Roadmap of the Future for Sales and Service. Learn about the vision for sales as Oracle moves beyond sales automation, unifies sales and service, and integrates with marketing to streamline operations and measure ROI. Fostering Lasting Loyalty Through Seamless Integration.

Sales 49

Sales Roadmap Loyalty Chatbots 49

GetFeedback

SEPTEMBER 19, 2018

Measuring key support metrics like Customer Effort or Customer Satisfaction can give you the data you need to improve service quality. When you get answers, you can shape your sales training and product roadmap and better fulfill customer expectations. Product feedback helps guide your roadmap and inform each release.

Survey 199

Survey Net Promoter Score Data Effort Score 199

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Check out “The Customer Success Onboarding Playbook” to learn: Best practices for successful customer onboarding How to reflect on your process and measure success What can go wrong later down the customer roadmap if onboarding isn’t done right How to identify further revenue opportunities

Customer Success

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If Artificial Intelligence for businesses is a red-hot topic in C-suites, AI for customer engagement and contact center customer service is white hot. This white paper covers specific areas in this domain that offer potential for transformational ROI, and a fast, zero-risk way to innovate with AI.

Contact Center