transcosmos Information Systems

SEPTEMBER 17, 2018

In business, AI technologies are also turning things around, and customer service is one such department that has vastly improved. AI allows you to come up with better, more innovative products and services for your market. The bottom line is that AI has the potential to improve the overall customer experience for your business.

Strategy 136

Strategy Customer Experience How To Chatbots 136

One Millimeter Mindset

SEPTEMBER 17, 2018

Do we really understand the difference between customer service delivery and customer experience delivery? At times, our self-focused perception leaves customer service delivery up to everyone with “service” as part of their job titles. That means we assume customer service is someone else’s responsibility. Even leading.

Customer Experience 202

Customer Experience Customer Service B2C Customer Retention 202

Alliance by IFS

SEPTEMBER 17, 2018

Astea International to Showcase the Newest Version of its Alliance™ Field Service Management and Mobility Platform at the 2018 Smarter Services™ Symposium. The desire for growth needs to be matched with investments in technology and innovation. INSTALLED BASE MANAGEMENT: GETTING A CLEARER PICTURE”. SELLING PREDICTIVE SERVICE”.

Conference 84

Conference Technology Software Management 84

CSM Magazine

SEPTEMBER 17, 2018

In a recent interview with CX Network, Phil Lewis, Managing Director, Corporate Punk and Sherrie Simmons, COO, In STEPPS outlined the necessary steps that need to be taken to fully prepare an organisation for AI. said Lewis.

Conference 40

Conference Culture Technology Innovation 40