Thu.Apr 27, 2017

Remove rewards-programs-omnichannel
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How Important is Customer Service in Travel and Tourism?

Bold360

Many businesses in the travel industry have tried out loyalty schemes and reward programs with varied success. And when you look at their rewards scheme, it’s all about seeing the customers as individuals. Inspiring Real Loyalty, No Cards in Sight. But did you know that 77% of these schemes fail within the first two years?

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