Sat.Aug 20, 2011 - Fri.Aug 26, 2011

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Customer service at “stake” at Morton’s Steakhouse?

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Peter Shankman is an author and frequent customer service blogger who has an impressive 100.000 Twitter followers, so the other day he used an experience to allegedly show how companies treat their good clients. As he was preparing to take off from the airport at Tampa, Florida, Shankman tweeted to Morton’s Steakhouse Restaurant that he wanted a porterhouse steak waiting for him when he arrived at Newark Airport in New Jersey.