Sat.Jul 10, 2010 - Fri.Jul 16, 2010

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Transaction Surveys – The Basics

InMoment XI

Transactional surveys are a great way to capture customer feedback immediately following a transaction or event. Companies can use them to gain a better understanding of a customer’s experience and perceptions of service quality.

Survey 200
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Clery Act — Minimum Compliance or More? Where do you Stand?

Customer Interactions

'The Clery Act is the governing regulation that requires institutions of higher education to release campus crime statistics and security policies and give timely warnings of crimes that represent a safety threat to students and employees. The law was named after Jeanne Clery, a 19-year old student who tragically, was raped and murdered in her campus residence hall in 1986.

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

Service Untitled The blog about customer service and the customer service experience. Home About Service Untitled Subscribe for Free Consulting Contact Archives Book Review: The Retail Doctor’s Guide to Growing Your Business Cheryl July 16, 2010 Book Reviews , Customer Satisfaction , Customer Service , Employees , Hiring & Training , Interviews No Comments I just finished reading The Retail Doctor’s Guide to Growing Your Business - A Step-By-Step Approach to Quickly Diagnose, Tr

Retail 40
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Transaction Surveys – The Basics

InMoment XI

Transactional surveys are a great way to capture customer feedback immediately following a transaction or event. Companies can use them to gain a better understanding of a customer’s experience and perceptions of service quality.

Survey 200
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Measuring the ROI of Enterprise Learning for Customers, Partners, and Professionals

Prove the ROI of Learning Struggling to measure the business impact of learning initiatives? Try our three-pillar approach to show the true value of learning, backed by stories from real businesses like yours. Make 2024 the year of ROI!

article thumbnail

Transaction Surveys – The Basics

InMoment XI

Transactional surveys are a great way to capture customer feedback immediately following a transaction or event. Companies can use them to gain a better understanding of a customer’s experience and perceptions of service quality.

Survey 200