InMoment XI
FEBRUARY 15, 2013
We have too many awards. Having been around the industry for over 25 years I have seen the number increase substantially and one is left wondering “They’re giving an award for that?!” Not to be outdone, Maritz is pleased to announce our own 2013 awards that are given out based on the results. View Article.
Service Untitled
FEBRUARY 14, 2013
Buying a new car is a baffling and expensive experience for everyone; options have become so technical making it extremely difficult for car buyers to figure out what they need or really want. BMW recognizes the dilemma and has launched a new program called Genius Everywhere remarkably similar to the Genius Bar at Apple stores. In a story posted by industry marketer Advertising Age, the “geniuses” will be salaried personnel who will walk around BMW showrooms with iPads and provide in
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Customer Interactions
FEBRUARY 14, 2013
'When we think about the necessity of security, banking is an industry that immediately comes to mind. For banks, investing in security is simply a part of day-to-day business. More and more though, smart organizations are discovering that today’s advanced security systems aren’t just about protecting people, assets and infrastructure – they can substantially reduce operational costs as well.
InMoment XI
FEBRUARY 15, 2013
We have too many awards. Having been around the industry for over 25 years I have seen the number increase substantially and one is left wondering “They’re giving an award for that?!” Not to be outdone, Maritz is pleased to announce our own 2013 awards that are given out based on the results.
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Every decision that goes into your learning monetization strategy matters for your organization’s bottom line. Our research has shown a clear correlation between high program maturity (and ROI!) and choosing the right monetization strategy. This eBook contains clear, actionable ways to approach packaging and pricing models that will help your association grow revenue, improve profitability, and drive expansion into new markets.
InMoment XI
FEBRUARY 15, 2013
We have too many awards. Having been around the industry for over 25 years I have seen the number increase substantially and one is left wondering “They’re giving an award for that?!” Not to be outdone, Maritz is pleased to announce our own 2013 awards that are given out based on the results.
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
InMoment XI
FEBRUARY 14, 2013
Most organizations understand the value of the Voice of the Customer (VoC). Today, hundreds of organizations regularly conduct surveys and focus groups, solicit comments and complaints, scour social media, and gather data from other sources. The expectation is that insights drawn from VoC sources will enable these firms to prioritize, focus, and drive efforts.
InMoment XI
FEBRUARY 14, 2013
Most organizations understand the value of the Voice of the Customer (VoC). Today, hundreds of organizations regularly conduct surveys and focus groups, solicit comments and complaints, scour social media, and gather data from other sources. The expectation is that insights drawn from VoC sources will enable these firms to prioritize, focus, and drive efforts.
InMoment XI
FEBRUARY 13, 2013
I love chocolate, especially a good dark chocolate. I don’t even feel guilty because dark chocolate is supposed to have health benefits. Researchers tell us that it’s supposed to lower bad cholesterol and increase good cholesterol. It is also full of antioxidants and contains phenylethylamine (PEA), the same chemical your brain creates when you feel.
InMoment XI
FEBRUARY 13, 2013
I love chocolate, especially a good dark chocolate. I don’t even feel guilty because dark chocolate is supposed to have health benefits. Researchers tell us that it’s supposed to lower bad cholesterol and increase good cholesterol. It is also full of antioxidants and contains phenylethylamine (PEA), the same chemical your brain creates when you feel.
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Cut complexity and boost efficiency while empowering your customers with Nextiva's unified communications platform. Nextiva streamlines workflows and centralizes customer interactions, all while simplifying business collaboration, increasing productivity, and reducing employee burnout.
InMoment XI
FEBRUARY 13, 2013
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver.
InMoment XI
FEBRUARY 13, 2013
I love chocolate, especially a good dark chocolate. I don’t even feel guilty because dark chocolate is supposed to have health benefits. Researchers tell us that it’s supposed to lower bad cholesterol and increase good cholesterol. It is also full of antioxidants and contains phenylethylamine (PEA), the same chemical your brain creates when you feel.
InMoment XI
FEBRUARY 13, 2013
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver.
InMoment XI
FEBRUARY 13, 2013
I love chocolate, especially a good dark chocolate. I don’t even feel guilty because dark chocolate is supposed to have health benefits. Researchers tell us that it’s supposed to lower bad cholesterol and increase good cholesterol. It is also full of antioxidants and contains phenylethylamine (PEA), the same chemical your brain creates when you feel.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
InMoment XI
FEBRUARY 13, 2013
Allegiance is very excited to announce the full schedule of 60 sessions, including expert speakers, case study presentations and workshops, at this year's VoCFusion 2013 event. It promises to be the largest Voice of Customer event ever, with a keynote address by best-selling author and political analyst Nate Silver.
InMoment XI
FEBRUARY 12, 2013
My official duties as chair of the Council of American Survey Research Organizations (CASRO) kicked off last month with our first board meeting of the year in New Orleans. It’s a pleasure to be working with my peers in the industry to bring important issues to light that impact our members. As part of my. View Article.
InMoment XI
FEBRUARY 12, 2013
My official duties as chair of the Council of American Survey Research Organizations (CASRO) kicked off last month with our first board meeting of the year in New Orleans. It’s a pleasure to be working with my peers in the industry to bring important issues to light that impact our members. As part of my.
InMoment XI
FEBRUARY 12, 2013
My official duties as chair of the Council of American Survey Research Organizations (CASRO) kicked off last month with our first board meeting of the year in New Orleans. It’s a pleasure to be working with my peers in the industry to bring important issues to light that impact our members. As part of my.
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Ready to explore 2024’s CX landscape? Join experts from SMG and guest Forrester as they discuss prominent trends actively shaping the industry and dive into a stack of bold predictions for the year ahead. Will the average customer experience improve? How can leaders leverage their CX metrics to establish financial linkage? What will global firms achieve using customer-facing generative AI?
InMoment XI
FEBRUARY 9, 2013
The 2013 NADA Convention in Orlando provided the annual opportunity to be exposed to all things automotive in the same place at the same time. Good speakers, interesting workshops – if you haven’t been, you really need to put it on your calendar for 2014 in New Orleans. I’ve included a few links below. View Article.
InMoment XI
FEBRUARY 9, 2013
The 2013 NADA Convention in Orlando provided the annual opportunity to be exposed to all things automotive in the same place at the same time. Good speakers, interesting workshops – if you haven’t been, you really need to put it on your calendar for 2014 in New Orleans. I’ve included a few links below.
InMoment XI
FEBRUARY 9, 2013
The 2013 NADA Convention in Orlando provided the annual opportunity to be exposed to all things automotive in the same place at the same time. Good speakers, interesting workshops – if you haven’t been, you really need to put it on your calendar for 2014 in New Orleans. I’ve included a few links below.
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