Timing Is Everything
InMoment XI
DECEMBER 22, 2011
Understanding why your customers enter the market when they did is important in developing strategic initiatives.
InMoment XI
DECEMBER 22, 2011
Understanding why your customers enter the market when they did is important in developing strategic initiatives.
Service Untitled
DECEMBER 20, 2011
There’s a December 25 deadline, so it’s not really optional whether or not we want to wait at a checkout line – that is unless we shop online. This year, according to a Deloitte survey, online shopping is up in the United States from one-third last year to one-half this year showing more consumers opting to stay away from shopping malls.
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Pretium Solutions
DECEMBER 23, 2011
In today’s wired world the demand for excellent customer service is ever increasing. Customers have a louder voice today than they ever have. One poor interaction with a customer can create a ripple effect that costs you profits and customers. Think about the last time you thought about doing business with a company. If you’re like me, your very first step is to quickly Google your way to one of many rating and review sites to take a look at what everyone else has to say about their cus
InMoment XI
DECEMBER 22, 2011
Understanding why your customers enter the market when they did is important in developing strategic initiatives
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InMoment XI
DECEMBER 22, 2011
Understanding why your customers enter the market when they did is important in developing strategic initiatives
Customer Experience Update brings together the best content for Customer Experience and Customer Management professionals from the widest variety of industry thought leaders.
InMoment XI
DECEMBER 21, 2011
Redefining what an auto company does could be useful
InMoment XI
DECEMBER 21, 2011
Redefining what an auto company does could be useful
InMoment XI
DECEMBER 21, 2011
Millions are spent on auto shows. Is it worth it?
InMoment XI
DECEMBER 21, 2011
Millions are spent on auto shows. Is it worth it?
Speaker: Lauren Barash, Vice President, Brand Marketing
In an ever-evolving industry, building and retaining loyal customers is critical to the success of any restaurant business. Join Lauren Barash, VP of Brand Marketing at Full Course, as she delves into the world of restaurant loyalty programs, and reveals the top five essential strategies to optimize your approach! This webinar will explore: Loyalty trends and what you should be focusing on 📊 Actionable insights and ideas to help you develop the most powerful and effective loyalty program
InMoment XI
DECEMBER 21, 2011
Millions are spent on auto shows. Is it worth it?
Pretium Solutions
DECEMBER 23, 2011
In today’s wired world the demand for excellent customer service is ever increasing. Customers have a louder voice today than they ever have. One poor interaction with a customer can create a ripple effect that costs you profits and customers. Think about the last time you thought about doing business with a company. If you’re like me, your very first step is to quickly Google your way to one of many rating and review sites to take a look at what everyone else has to say about their cus
Pretium Solutions
DECEMBER 23, 2011
In today’s wired world the demand for excellent customer service is ever increasing. Customers have a louder voice today than they ever have. One poor interaction with a customer can create a ripple effect that costs you profits and customers. Think about the last time you thought about doing business with a company. If you’re like me, your very first step is to quickly Google your way to one of many rating and review sites to take a look at what everyone else has to say about their cus
Pretium Solutions
DECEMBER 20, 2011
Help!!! I have an identity crisis. You keep calling me a Call Center, and that’s not really what I am. I believe I am your Brand Solution Profit Center. I think it’s time we talk. Please step into my office and stay awhile. Now, our Call Center is a place that is set away from the public, in this large room with small cubicles and a bunch of phones.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Pretium Solutions
DECEMBER 20, 2011
Help!!! I have an identity crisis. You keep calling me a Call Center, and that’s not really what I am. I believe I am your Brand Solution Profit Center. I think it’s time we talk. Please step into my office and stay awhile. Now, our Call Center is a place that is set away from the public, in this large room with small cubicles and a bunch of phones.
Pretium Solutions
DECEMBER 20, 2011
Help!!! I have an identity crisis. You keep calling me a Call Center, and that’s not really what I am. I believe I am your Brand Solution Profit Center. I think it’s time we talk. Please step into my office and stay awhile. Now, our Call Center is a place that is set away from the public, in this large room with small cubicles and a bunch of phones.
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