The Retail Experience as a Differentiator
InMoment XI
DECEMBER 8, 2011
In a recent industry presentation, Volkswagen of America’s President and Chief Executive Jonathan Browning said one of the key pillars of his growth strategy will be the improvement of customer satisfaction. Browning is not alone in making such a statement as other executives have established similar goals for their organizations. I find this very interesting.
Let's personalize your content