The Old College Try
Customers Rock!
AUGUST 5, 2011
Today, I have a special guest blogger, Greg Meyer. Greg and I are kindred spirits when it comes to customer experience, and I asked him to share a recent car rental story and the lessons one can learn from it. Thanks, Greg. You rock! The Old College Try. “Do, or do not. There is no try - @yoda. “We try harder - @avis. It’s really challenging to “speak with one voice as a company, whether your company is small, large, or anywhere in between.
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