How Well Do VoC Programs Support Key Roles? (Part 2 of 4)
InMoment XI
JULY 23, 2014
The answer is, unfortunately, pretty inconsistently. As discussed in the most recent post, we recently fielded a Benchmark Survey to put the results of our new online VoC Program Effectiveness Assessment in context. The survey yielded a number of interesting insights about current VoC programs and how they’re performing. Here we’ll look at how well.
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