Is Your CXM Program Behind the 8 Ball?
InMoment XI
MAY 30, 2014
(Allegiance is pleased to feature this guest blog from Dave Fish at Maritz Research.) So it’s 2014–has been since January. Has your CXM system really changed in the last decade? I mean, not just shifting from mail to email, but fundamentally changed? If you aren’t thinking about the following, nay doing something about the following, you might be.
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