Sun.Feb 19, 2017

article thumbnail

Are You Suffering From Customer Overload?

Amity

For fast-growing SaaS companies, life is good in many ways. It means there is healthy demand for the product and sales are climbing. The best part is that the revenue is a recurring cash flow. But it also creates a new and challenging problem: SaaS companies have to build proactive relationships to keep that recurring revenue coming in. They need to effectively and constantly manage customers in real-time to ensure customers are successful.

article thumbnail

An Introduction to Servitization and PaaS

Middlesex Consulting

This is from a Rolls-Royce Press Release dated Oct. 30, 2012: Rolls-Royce, the global power systems company, today celebrated the 50th anniversary of 'Power-by-the-Hour', its pioneering approach to engine maintenance management that forms the basis of the company's market-leading CorporateCare® service. ‘Power-by-the-Hour', a Rolls-Royce trademark, was invented in 1962 to support the Viper engine on the de Havilland/Hawker Siddeley 125 business jet.