Uniphore

NOVEMBER 27, 2016

by Karnail Jita Recent research found that banking through mobile apps is the number one way to bank. Another fact is that apps are by no means the only way customers get in touch with an organization when they have a query. Customers are now more connected and knowledgeable than ever before, using a number of channels to get answers. Indeed, technology-savvy customers, coupled with greater awareness of digital options are shaping up to be defining features of the Know Your Customer era.

Banking 118

Banking Customers Connections Technology 118

Kate Nasser

NOVEMBER 27, 2016

Leadership humility myths and fears don't have to stop you from leading well. Replace them with these truths. By Kate Nasser, The People Skills Coach™. The post Leadership Humility Myths Fears & Truths appeared first on KateNasser.com.

Leadership 61

Leadership Management 61

Uniphore

NOVEMBER 27, 2016

by Karnail Jita Recent research found that banking through mobile apps is the number one way to bank. Another fact is that apps are by no means the only way customers get in touch with an organization when they have a query. Customers are now more connected and knowledgeable than ever before, using a number of channels to get answers. Indeed, technology-savvy customers, coupled with greater awareness of digital options are shaping up to be defining features of the Know Your Customer era.

Banking 100

Banking Customers Connections Technology 100

Middlesex Consulting

NOVEMBER 27, 2016

About six years ago, nobody said it couldn’t be done. Nobody even knew there was a problem. And so, nobody tried to solve the unknown problem. Then 24-year GE veteran design engineer Doug Dietz got the opportunity to see a new model MRI scanner being installed in the pediatric area of a major hospital. He was talking with one of the nurses when she took him to a hall and he saw a young, panicked girl.

Innovation 60

Innovation Hospitality Healthcare Customers 60

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Genroe

NOVEMBER 27, 2016

You’ve spent weeks framing the course, writing the course notes, building PowerPoint slides, booking just the right venue. Now the course is over you want to know what the attendees thought of it. Was it any good? Would they buy another course from you? Do you need to re-write parts of it? Without the right […].

Training 43

Training Survey Course 43