Customer Experience Can’t Be Fixed With Technology Alone
Hero Digital
DECEMBER 10, 2018
Originally published in Total Retail. In today’s market, “this is the way we’ve always done it” is the most dangerous mind-set a retailer can have. As customer expectations grow as vastly and quickly as their choices, it’s not a great surprise that traditional retail players like Macy’s, J.C. Penney, and Sears, the last of which recently filed for bankruptcy , are struggling to keep up.
Let's personalize your content