6 Types of Difficult Customers Every Operator Has to Deal With
Comm100
MAY 13, 2016
60% of consumers decided against conducting a business transaction due to a poor service experience , according to a 2014 report conducted by American Express. It’s clear that failing your customers, no matter how difficult they are, can lose your company a great deal of business. So how do you deal with difficult customers? The first step is to identify the type of difficult customer you are working with.
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