Helen Dewdney

MAY 22, 2016

What are roaming charges? Roaming charges are put in place when the network detects that you are abroad and extra rates on top of what you normally pay. Charges for making calls, receiving a voicemail, picking it up, sending and receiving texts and pictures and of course using the Internet and downloading or streaming. Isn’t the EU doing something about this?

Travel 67

Travel Consumers Retail Social Media 67

Amity

MAY 22, 2016

Customer success is an exciting and game-changing opportunity, and a prerequisite for the majority of B2B SaaS companies, but are you ready for it? According to an Aberdeen Report* on Customer Experience Management, the top three drivers for investing in customer experience management are: Improve customer retention – (42%). Improve customer satisfaction – (33%).

Customer Success 57

Customer Success Customer Journeys Chief Customer Officer Metrics 57

Think Customers

MAY 22, 2016

For some organizations, building a data-driven culture requires a leader who drives the changes throughout the organization. For others, becoming data centric takes a village. There’s more… To read the rest of this blog posting click here or visit www.1to1Media.com/weblog.

Data 53

Data Culture Analytics Customer Engagement 53

Kate Nasser

MAY 22, 2016

Beyond paycheck & benefits, employees work for these reasons! Capture this info for employee engagement & great leadership. From The People Skills Coach™. The post Beyond Paycheck: Why Employees Work Part II | #Leadership appeared first on KateNasser.com.

Leadership 40

Leadership Employee Engagement Engagement Management 40

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C3Centricity

MAY 22, 2016

Marketing is an old profession. It’s been around for hundreds of years in one form or another. If you’d like to see more about its complete history, then I highly recommend this Hubspot infographic. With the advent of digital marketing in the early 80’s, many companies began to take a serious look at their marketing. They realised […].

Consumers 120

Consumers Brands Marketing Infographics 120