Domino’s Misses Customer Experience Mark
Experience Matters
MAY 30, 2016
After we released the Temkin Experience Ratings for fast food restaurants, a Business Insider report asked Domino’s to comment on the pizza giant’s ranking (15th out of 19 fast food restaurants). Here’s how a Domino’s representative responded: We’re the only restaurant chain of our size in the U.S. that has experienced seven consecutive years of positive same […].
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