Topdown

APRIL 15, 2024

This is because the things that motivate and drive consumer behavior are constantly changing and fluctuating. Similarly, the way that brands and organizations interact and engage with their audience groups has to ebb and flow as well to meet the demands and needs of modern consumers.

Consumers 71

Consumers Groups Interaction Brands 71

QuestionPro Audience

FEBRUARY 4, 2020

What is a consumer panel? A consumer panel is defined as a representative group of people, selected by an organization or business to provide opinions and inputs for consumer research. The panelists provide feedback relating to product & services testing, ad testing, taste testing, and other areas.

Consumers 259

Consumers Groups Feedback 259

Adrian Swinscoe

APRIL 23, 2024

The research found that […] The post New Adobe research: Generative AI is changing what consumers expect from brands first appeared on Adrian Swinscoe. About a year ago, I spoke to Luc Dammann, President EMEA at Adobe, about some new research that Adobe had just published.

Consumers 59

Consumers Brands Technology Leadership 59

IntouchInsight

SEPTEMBER 8, 2021

In addition to crowning the winner of this year's Intouch Insight-CSP Magazine Customer Experience Award - spoiler alert, it was Lone Star Food Stores - Cameron shared insights from Intouch's bi-annual Changes in Consumer Habits reports as well as the evaluation of eleven convenience store chains considered for the award.

Consumers 156

Consumers Conference Leadership Report 156

2020 Research

NOVEMBER 14, 2023

Theories of behavior change are helpful to insights professionals dedicated to understanding motivation and how to change consumer behavior. Motivation-based research offers a holistic approach to understanding consumer behavior change. These changes require modification of customer behavior to succeed. Our Experts are here for you.

Consumers 104

Consumers Social Media Advertising Strategy 104

Forrester's Customer Insights

FEBRUARY 21, 2024

Welcome to the second installment of Forrester’s Generative AI Consumer Outlook Quarterly Blog Series! With GPT-4 Turbo’s launch in late 2023, Google’s announcement of Gemini, and Microsoft Copilot’s Superbowl ad, consumers are now faced with plenty of options for consumer-facing gen AI tools. But as new […]

Consumers 56

Consumers Tools B2C Marketing 56

BirdEye

SEPTEMBER 6, 2023

Birdeye’s latest data report explores the significance of online reviews in consumer decision-making processes and sheds light on how the reputation of a multi-location business impacts its selection in local markets. Table of contents Key Findings: How frequently do consumers shop locally? Does reputation affect consumer choices?

Consumers 115

Consumers Report Multi-Channel Data 115

Beyond Philosophy

FEBRUARY 1, 2024

Next, double-digit inflation in all areas of consumer goods has wreaked havoc on consumer spending habits. YouGov’s new direct-to-consumer feature allows anyone to sample their surveying tools and conduct research directly. First, the YouGov platform makes it possible to get your answer back within an hour.

Consumers 78

Consumers Self Service Survey System 78

Forrester's Customer Insights

MARCH 28, 2024

As is often the case with poorly understood tech that promises to change the world, consumers worry about its ethics and human impact. Yet a vast majority of these skeptics will use (and love) genAI during 2024, whether they know it or not. Like it or not, know it or not, genAI will seep into […]

Consumers 66

Consumers B2C B2B Trends 66

CSM Magazine

JANUARY 8, 2024

Consumer services address our daily needs, such as food, leisure, and health. For those inclined toward people interaction and seeking a sought-after career with specialization opportunities, we advise them to study the consumer services field. Unlike customer service, consumers might not be direct buyers but benefit from support.

Consumers 52

Consumers Healthcare Social Media Exceptional Customer Service 52

2020 Research

JUNE 26, 2023

As more organizations integrate generative AI into their work and how they interact with their audiences, consumer trust in AI will be a key factor in how newer models are deployed.

Consumers 98

Consumers Interaction 98

Brandwatch CX

FEBRUARY 7, 2024

Unlock the power of digital consumer insights. Learn how to find valuable data online, turn it into actionable insights, and transform your marketing approa

Consumers 52

Consumers Data Marketing How To 52

Forrester's Customer Insights

NOVEMBER 8, 2023

Hindsight Is 20/20 — Foresight Is Priceless How consumers spend, and on what, is of great interest to us; in that data lies kernels of insights that enable brands to shape their marketing strategies to maximize profitable growth and boost total shareholder return.

Consumers 54

Consumers Brands Strategy Data 54

West Monroe

FEBRUARY 18, 2024

While today’s rapidly evolving financial landscape has banks focusing on numerous priorities, consumer lending is experiencing significant shifts that demand immediate attention to manage current expenses and position for future growth.

Consumers 52

Consumers Technology Strategy Banking 52

Helen Dewdney

MAY 29, 2022

Today I started my new programme series – The Complaining Cow Consumer Show – on East London Radio. I’ll be talking all things consumer including money-saving, consumer rights, complaining effectively, etc. How To Complain: The ESSENTIAL Consumer Guide to Getting REFUNDS, Redress and RESULTS! GET THE BOOK!

Consumers 93

Consumers Tips Management How To 93

Helen Dewdney

NOVEMBER 27, 2022

It’s probably more important than ever to know our consumer rights. This week on The Complaining Cow Consumer Show I talk about your rights when shopping, receiving and meals out. Your consumer rights at Christmas. Further help re Christmas consumer rights. Your consumer rights at Christmas.

Consumers 74

Consumers Hotels How To Company 74

Forrester's Customer Insights

MARCH 11, 2024

European consumers are forming four distinct groups with regard to how their consumption habits impact both the environment and their daily lives: Country-Level Stereotypes No Longer Apply: Southern Europe Leads […]

Consumers 53

Consumers Groups B2C Trends 53

Maru Group

SEPTEMBER 6, 2022

With an increasing number of entertainment companies either announcing plans to or already entering the NFT market, the technology can be expected to adapt and become more consumer-facing in the next few years. It will take time for NFTs to move to be consumer-friendly because of what has preceded them. USD) to lower barriers to entry.

Consumers 69

Consumers Entertainment Groups Technology 69

Helen Dewdney

OCTOBER 16, 2022

The Complaining Cow talks to Janine Macdonald on The Complaining Cow Consumer Show on East London decluttering, why it’s good and how to do it. East London Radio The Complaining Cow Consumer Show. Do you have a consumer issue that you would like help with to get sorted? Follow Kerry. Website kerryhales.com.

Consumers 92

Consumers Groups Consulting How To 92

DemandJump

FEBRUARY 12, 2021

Consumer research is the process by which businesses track and analyze patterns of consumer behavior from the first clickthrough to the initial purchase.

Consumers 93

Consumers Report Communication Data 93

Merkle

FEBRUARY 16, 2022

To fuel the insights in this issue, we surveyed over 2,000 consumers, instead of marketers, to unpack the amount and extent of data consumers are willing to share. Merkle’s Customer Engagement Report is back for Q1 2022.

Consumers 105

Consumers Survey Report Connections 105

Help Scout

AUGUST 22, 2023

Learn how customers buy with these 10 consumer behavior studies to help enhance your persuasion, influence, and marketing efforts. Read the full article

Consumers 76

Consumers Study Customers Marketing 76

Helen Dewdney

APRIL 2, 2023

Listen to more The Complaining Cow Consumer Show interviews. East London Radio The Complaining Cow Consumer Show Do you have a consumer issue that you would like help with to get sorted? Listeners to the show can get 15% off How to Complain: The Essential Consumer Guide to Getting Refunds, Redress & Results!

Consumers 66

Consumers How To 66

My Customer

MARCH 14, 2023

Embracing Consumer Duty to Deliver Positive Outcomes for the UK Financial Services Sector The new FCA Consumer Duty is intended to improve. 14th Mar 2023 By Simon Fraser

Consumers 105

Consumers Financial 105

Optimove

DECEMBER 21, 2023

Re-engage your churned customers with this guide Download Now Why it Matters: Marketing fatigue happens when consumers feel overwhelmed by generic and irrelevant messages. Key takeaways: Consumers are subjected to marketing fatigue across industries. This post highlights Optimove 2023 surveys of more than 2,000 consumers.

Consumers 64

Consumers Survey Brands Marketing 64

Topdown

MAY 22, 2023

Many modern consumers are considered digital natives and in turn, operate with what’s referred to as a digital mindset. This is a consumer-group that understands and embraces the world of technology. Digital native simply connotes any individual who was born and raised after the birth of the internet.

Customer Journeys 62

Customer Journeys Consumers Strategy Groups 62

Centercode

JANUARY 15, 2021

The people who consume tech have also changed significantly. From the niche world of hi-tech enthusiasts from the 90s to today’s mainstream users, the people who consume technology have had as much of an effect on its evolution as it has had in our daily life. Yesterday’s Tech Buyers: Enthusiasts.

Consumers 95

Consumers Wireless Technology eBook 95

DemandJump

JUNE 17, 2021

Consumer insights are critical for agencies and marketing teams seeking better opportunities to speak to their audiences and provide a better journey to conversion.

Consumers 98

Consumers Customer Insights Customers Marketing 98

Helen Dewdney

OCTOBER 2, 2022

Matt Allwright, consumer journalist, writer, presenter and broadcaster. Matt talks consumer issues. We talked about platforms which are making it more difficult for asserting consumer rights. Matt referred to my knowledge of consumer law in the interview but he was humble (in the fact that he didn’t mention!)

Consumers 62

Consumers Financial Study Examples 62

Adrian Swinscoe

JULY 10, 2023

This is for two reasons: One, I love discovering new […] The post New Adobe research: Consumers expect even better experiences when economic conditions worsen first appeared on Adrian Swinscoe. Readers of my articles will know by now that I love a good bit of research.

Consumers 98

Consumers 98