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Alida Closes $20M Funding Round

Written by Ross Wainwright

Published October 13, 2021

FURTHER POSITIONING THE COMPANY TO REVOLUTIONIZE THE WAY ORGANIZATIONS AROUND THE WORLD ELEVATE THE TOTAL EXPERIENCE FOR THEIR CUSTOMERS AND EMPLOYEES

Just last month we celebrated the first anniversary of our new brand, Alida. Over the past year we have achieved a remarkable number of milestones – the release of 123 new customer-led product innovations; an ever-growing customer roster of the world’s top brands; expansion into new geographies; prestigious awards recognizing our workplace culture and commitment to our employees; and the acknowledgement of Alida’s momentum and value proposition in the CXM space by leading industry analyst firms, such as Gartner and Forrester. Collectively, it demonstrates that our vision and strategic direction is resonating in the market. 

Today, I’m happy to announce yet another important milestone for our company. We have closed a new $20 million Series D funding round led by Round13 Growth Fund, a highly respected late-stage growth equity investment fund. Sanjiv Samant, Managing Partner of Round13 Capital, will also be joining Alida’s Board of Directors.

As companies take stock in the year that was and organize for a post-pandemic future, the need to create better relationships and experiences for their customers and employees has never been more important. Alida has the momentum, talent, services, and expertise to help organizations around the world achieve these goals. We are in a unique and exciting position, and this investment will help further our ongoing global expansion and dedication to constantly innovating and delivering software that transforms experiences for our customers. 

Thank you Round13 and Sanjiv Samant for recognizing the opportunities ahead and working with us to achieve them. And a special thank you to every Alida employee for their dedication, knowledge, and vision over the past year. Without all of you, we wouldn’t be so well positioned for what will prove to be an even more exciting year ahead.