Alida

MARCH 13, 2017

Fickle young users, myself included, came from Instagram in search of something more disposable, fun and interactive. I left Snapchat for the convenience of having everything all in one place ( and so did many users ). Snapchat’s user growth has since slowed by 82 percent. Finding a solution to Snapchat’s Innovator’s Dilemma.

How To 0

How To Innovation Social Media Consumers 0

ReviewTrackers

MARCH 17, 2017

That’s why healthcare providers and partners are automating patient engagement, connecting with patients for collaborative pre- and post-surgical care, and even rolling out new apps for transforming the patient experience. Snapchat has more than 200 million global users and 10 billion video views a day. Future of Social Media.

Trends 79

Trends Technology Social Media Healthcare 79

Amity

MARCH 17, 2017

Bad-fit customers are meant to churn, but before they do, they’ll consume your Customer Success team’s time and resources. Deliver The Best Onboarding Experience Ever. User-friendly onboarding is the first step to creating loyal , engaged customers. Tier Your User Base. Acquire The Right Customers.

Chatbots 64

Chatbots Knowledge Base Sales Resources 64

ClientSuccess

MARCH 15, 2017

Another product may not get adoption from the users simply due to an unsupported mandate from the executive level. Yet other challenges can include no perceived value, friction-filled experiences, and significant product bugs or product failure that can interrupt important business processes. Product Buy-In.

Customer Success 40

Customer Success ROI Training eBook 40

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ShepHyken

MARCH 17, 2017

Having a phone number that a customer can call to talk to a live person is one solid way to provide consumer support, although increasingly Americans prefer texting to phone calls. While live chat, the pop-up bubble that connects users with a “live” customer service representative, and texting are similar (i.e.,

Customer Service 92

Customer Service How To Connections Social Media 92